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Organizational Change and its Resistance

Secondly, when we propose that a change is coming but its final form will be determined by YOU and we NEED your expertise to adapt it to the realities and constraints of this organisation — the change will find much greater acceptance be true to your word — involve and respect. All this up-front research will lead to a realistic and engaging change plan. The elephant in the room.

Employee resistance to organizational change

Sometimes employees recognize a flawed plan or one lacking any real strategy. Calling them blockers does not help resolve the issue. Managers often do not consult their staff before or during a change to understand their concerns and make improvements. This is a particular concern in revolutionary change. Change is constant, and organizations that are nimble and flexible, tuning into their workforce, listening to them, involving them are higher performing organizations as a result of change. These are good tips on resistance.

The best start, though, seems to be Jeanenne LaMarsh explanation that resistance comes from three basic sources: Because it is comfortable, because I have power here, etc. Because it has not been well explained yet, or because it has been well explained and it will not be good for me, etc..

Top 12 reasons why people resist change - Understanding reactions to change

Instead of opening to an infinite number of reasons for resistance, these three basic sources have proven to be a great initial approach. The more detailed reasons are better pursued from there on. Please enable JavaScript to submit this form. How to hold people accountable — Total shares: The iceberg that sinks organizational change — Total shares: Employee resistance to organizational change — Total shares: Time to say goodbye to change management — Total shares: Killed by a corporate culture of complacency — Total shares: What is organizational culture — Total shares: Barriers to organizational change — Total shares: Organizations rise or fall on their leadership — Total shares: Culture change is key in digital transformation — Total shares: Why is organizational culture change difficult — Total shares: Why does organizational change fail — Total shares: The dark side of corporate culture — Death blow to strategy — Total shares: Employee resistance to organizational change.

Home Blog Change Management. Overcome employee resistance to organizational change Resistance to change can doom organizational transformation In the s, H.

The oldest and strongest emotion of mankind is fear, and the oldest and strongest kind of fear is fear of the unknown This quote, said over 90 years ago, still holds true today when it comes to the workplace. Employee resistance to organizational change — Why do employees resist change?


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About The Author Torben Rick Experienced senior executive, both at a strategic and operational level, with strong track record in developing, driving and managing business improvement, development and change management. Andy Mitchell , September 15, Timo Niewboer, September 23, Pippa Clark, September 23, Marcos J Salom, September 24, Jean Denis, September 29, Matt, November 10, Karen Farmer, April 24, Daniel Druwe Araujo, July 18, Expecting resistance to change and planning for it from the start of your change management progamme will allow you to effectively manage objections.

Understanding the most common reasons people object to change gives you the opportunity to plan your change strategy to address these factors. Expecting that there will be resistance to change and being prepared to manage it is a proactive step. Recognizing behaviors that indicate possible resistance will raise awareness of the need to address the concerns. Top 12 reasons why people resist change — https: If you enjoyed this article, please take 5 seconds to share it on your social network. Experienced senior executive, both at a strategic and operational level, with strong track record in developing, driving and managing business improvement, development and change management.

International experience from management positions in Denmark, Germany and Switzerland.


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  4. Change in my experience is one of those areas that seems simple in theory but tough in practice. The key in my experience is to change hearts and minds. Something I too believe in. I have posted this list previously on the web, but it bears repeating.

    It reinforces what you are saying with your list of 12 items. In my experience, here are the top 5 enablers or assets that assist change, followed by the top 5 obstacles to change. Top Obstacles to Change: People would rather complain than change. Excellent list and explanation! Awareness of these reasons why people resist change can go a long way towards overcoming that resistance. Seeking input, communicating plans, and listening to concerns go a long way towards resolving many of these obstacles to successful change implementation.

    Last sentence is key for me. Too many people assume that because the business case and rationale stacks up people will change. Emotional engagement trumps rationale every time. I would suggest these traits of management style that set the environment for failure. The last sentence replaces the rest of the article. When the workforce are engaged with change they will support it.

    When they are not they will resist it. If we know how to engage the workforce we will do so and experience the amazing experience of working with the workforce instead of against them. There is one more source of resistance, though maybe something on this list is meant to cover it. The loss or threat of loss of something important. Sometimes the uncertainty of what will be lost generates the fear and resistance. Sometimes what is being lost, is very clear, e.

    Top 12 reasons why people resist change

    When change takes something away that is important, some kind of resistance may arise. Change is hard for many people and requires repeated reassurance, very clear communication for both management and staff as well as a great deal of patience in order to achieve long-lasting results. The gross presumption of the writer and management attendees of the article is not surprising considering the degree of dysfunctionality of the worldview presented.

    If a workforce is subject to abrasive, belligerent, and threatening management then common morality and ethics mandates resistance.

    Employee resistance to organizational change

    The hypocracy of modern American business is that while persons in management conduct their own lives under common conventions of social contract and morality, they demand to be excused from the same conventions in the business place — they insist on treating subordinates in any manner they please for the good of profits, stockholders, or the mere ego of the CEO. Moreover, the perspective of the writer assumes that might is right, that authority bears no responsibility in its actions…as long as the flow of authority is maintained. Without ethics and morality in business, the pursuit of profit becomes a workplace nightmare.

    Communicating effectively with people, building trust, selling the benefits, and making the change as easy as possible for them, are so important. I agree whole heartily with Duncan Brodie, I have implemented changed from the heart, but first It all starts in there minds. Gaining trust and giving them confidence. Experience is also a reason. When people have experienced that change causes problems and offers no improvement on their situation but is done for the sake of change and the managers bonus it is common sense to resist change.

    Ethics, culture and integrity breed acceptance. The reason why people resist change in organization. I really enjoyed this tips and it has really exposed me to some things like the self — esteem the denial, anger, confusion, depression, Crisis, new confidence, and acceptance. I have read this blog a number of times and every time I do I become more convinced that its not resistance to change is the problem but a failure to gain the buy-in or commitment of the people impacted by the change.

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    Taking the view that they are not the problem its ua who need to change the way we manage change can establish a very different dynamic. How often do we see engagement in the form of more one way communications, more spin and more trashing of the past. One organisation that carries its pride in the past and moves on is the military with medals, banners etc.

    Bridges Transition Model offers a very useful approach of acknowledging the past before moving on. Is failure to do that reason 13….. It began to be used as a human phenomenon in two contexts. One was the idea of collaborative if not coordinated collective opposition to something, usually suggesting illicit basis, e. It has passed into pop cliche e. JFK was among its original subjects. The sample was small because the study was begun prior to WWII so they stopped adding new subjects by More specifically adaptations include fantasy, sublimation, projection, sublimation etc.

    They determine how people respond to personal crises, and may vary over time. None is necessarily dysfunctional unless maintained neurotically. For example, fantasy is a common and healthy defense mechanism for children who really experience senses of threat from angry or critical parents, teachers, etc. If it is a key adaptation for people over 30 it perpetuates avoiding dealing with issues problems internal and external in a way that is less healthy.

    Hence my questioning the over simplification of the graph of reaction to change. Worse in OD and CM is that resistance is used to connote a group reaction. If the only psychological manifestation is -by definition — an ego defense, a problem arises. Groups have no egos, certainly not aggregately subjected to complex dynamic of ego in the same way at the same time.

    In this sense it is sloppy thinking that is now supported by sloppy language. The issue, btw, is less about definition than distinction. The reasons are closer to identifying what is going on, but to bunch them together as causing resistance seems misleading as opposed to calling things what they may be: So they will need to ask people to engage, rather than tell them and expect them to follow.

    This is easy to write and incredibly difficult to do! Because the biggest change starts with the change owner. And they are the ones most likely to resist…. All you have to do is put people in charge of their own change process. You will be amazed by the results. Reduce Costs and Delivery times. All these values must be improving faster than any existing or future competitor. The survival of your organisation and the job security of your people depend upon you improving these values faster than any existing or future competitor.

    Watch the video to see where my confidence comes from. This is critical in the process of change. Keeping adults out of important facts is treating them like they are little children who lack the brain capacity and skills to come up with good ideas and suggestions. They also choose their own managers and evaluate them publicly. We need to involve them long before the process of change is started. Then I am sure you will find enough desire in your people to create the neccessary change, and more, much more good things for the future! The analysis and listing of reasons for resisting change are all valid.

    However the tone of the article is about changing someone else.